Verified Pricing Structure
Gladly Pricing & Plans
Data-backed breakdown of Gladly's subscription tiers, per-seat licensing, and historical price adjustments.
Published Subscription Tiers
Free / Lite
free$0 / monthly
Basic chat widget and 100 conversations
Verified directly from vendor
Standard
paid$39 / monthly
Billed per active seat
Automated ticket routing, macros, and SLA tracking
Verified directly from vendor
Pro
paid$89 / monthly
Billed per active seat
AI agent resolution, CRM sync, and custom reports
Verified directly from vendor
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Observed Price Changes & History
Verified latest subscription tiers and Customer Support & AI Helpdesks feature updates for Gladly.
Observed on September 19, 2026